FIB-X Services and MAL Quality Policy

As ISO 9001:2015 certified companies, Microtech Analytical Labs and FIB-X are committed to providing our customers with the most consistent and timely device analysis and modification services available in the microelectronics industry through continual improvement of its services and quality management system.

1. We are committed to the achievement of continual improvement of quality in our services in order to meet or exceed customer requirements and expectations, and improve the organization’s overall performance.

2. We work to achieve quality by:
* Defining company policies, procedures and objectives,
* Regularly monitoring and evaluating quality
* Measuring customer satisfaction and acting on the results.

3. The policies, procedures, and processes that comprise the quality management system are subject to regular review and periodic audit to ensure their continual improvement and effectiveness.